I first had the pleasure of meeting Penny Stallings in March of 2015. I had recently accepted a position of an Office Manager for a dealership, and due to unfortunate circumstances, the gentleman who was to train me passed away very unexpectedly after only four days of working with me. I had never worked in a dealership before. The owner of the dealership hired Penny to come in and work with me for two weeks. From the moment I picked her up at the airport until we were finished with my training, I knew I had more than just a trainer by my side. Penny is an inspiration. She is knowledgeable, gifted, intelligent, and by far one of the most giving people I have ever known. She has an eye for detail, she is very driven and goal oriented. Prior to meeting Penny and having her come work with me, I was pretty sure I was not going to keep my position as Office Manager for this dealership. I did not have the experience that was required to work for a dealership even with an accounting background. Penny gave me the confidence I needed to know that dealership world was in fact exactly where I belonged. She was always calm, she was always focused, and she showed me exactly what it takes to become a great Office Manager for a dealership. To this day, I can call Penny with any questions I have. Her services don't end because her time at the dealership ends. While I have no illusion that 3 years later, I am still learning, and will always be learning, I know without a doubt that I would not have the confidence and passion for my job that I have today if it were not for my time with Penny. To this day, I still have the original email Penny sent me when we completed my in-house training, and to this day, I still read it to keep me grounded and focused. She is by far one of the greatest asset a dealership could possibly utilize.

Lisa Schellie - Office Manager

Fernelius Ford Lincoln
10459 N Straits Hwy
Cheboygan, MI 49721
231-627-9966

By reviewing and suggesting changes to our processes, Penny was able to help us shorten our month end statement run from 9 working days to 4. Her knowledge of the entire dealership operation allowed her to assist our office staff in nearly every aspect. I would recommend Penny Stallings to any dealer that is would like to improve their dealership operations and profitability.

Matt O’Daniel - Vice President

O'Daniel Honda
123 Beverly Drive
Omaha, NE 68114
402-393-7801

The accounting department/office is the one area in the store where most Dealer Principals and GMs have had very limited exposure as they’ve ascended through the various ranks in the organization. Many DPs and GMs have a good handle of what it takes to be successful in the variable and/or fixed ops departments of the dealership. When it comes to actually following the flow of money through the dealership, however, most of us can find ourselves talked into an accounting circle with the mere mention of debits and credits. In today’s world it has become easier and easier to transfer and shuffle funds with little-to-no paper trail. It seems like at least once a month you read an article about a dealer who found some employees embezzling money from their store. This is just one of the many reasons why it is important you have an independent 3rd party review your daily accounting practices on a regular basis. The greatest challenge is finding someone to come into your store and know what they should be looking for.

Penny Stallings was recommended to us by a friend in the business who had worked with her in the past. We knew we needed some help/guidance, but had no idea where we really stood. Within the first 48 hours onsite, Penny identified $80,000 of incorrectly booked factory receivables, identified several issues and trained our staff on the importance of maintaining schedules, and found a $30,000 check that had been mistakenly filed in a deal jacket. Whether you have a new office manager starting in your store with no automotive experience, or you just want a second set of eyes to help review the financials prepared by your seasoned controller, Penny can be of assistance. The next time we have a change in office personnel, I will do my best to make sure Penny is in the store on Day 1.

Tony Howard - General Manager/VP

Dale Howard Auto Center
600 Brooks Road
Iowa Falls, IA 50126
641-648-4691

Dralle Chevrolet Buick GMC and Cadillac are so fortunate to have hired Penny to assist us with our accounting processes. She brings an incredible wealth of knowledge, experience, and expertise to the dealership accounting system. Her character is impeccable. Penny quickly analyzed several issues, provided corrective action and implementation which resulted in cost savings, efficiency, and reconciliation of all accounts.

Penny is a valued partner and is worth every dollar she earns. I highly recommend Penny as a FIRST choice when looking for professional, expert support in analyzing, auditing, and correcting any accounting issues you are faced with. She is our go to person for any Dealertrack issue we face.

Penny truly is the absolute best resource available. She is kind, considerate and very loyal to her partners. Thank you, Penny, for all your support, professionalism, expertise, and knowledge.

You are truly the absolute best.

Butch Hovarter - HR, Marketing and Internet Manager

Dralle Chevrolet Buick GMC
1090 E Walnut Street
Watseka, IL 60970
815-432-4948

Thank you for the referral. Penny was great. We had her here for a one on one session over 4 days. I would recommend her to other members.

David Menten - President

Sawgrass Ford
14501 West Sunrise Blvd
Sunrise, FL 33323
1-888-260-2317

Penny is a force of nature. When you need a another set of eyes on your business financial management operation, she is the best. Excellent at “realigning” office procedures and finding critical areas of exposure. Moving to a new accounting system? Just one of her many specialties along with filling in for a lost office manager and training the replacement. Realigning your chart of accounts due to a new business acquisition? She’s been there, done that! Couldn’t give her higher accolades for how she has helped my clients.

Jerry Powers - Moderator/Consultant/Instructor

NCM Associates, Inc.
4717 Grand Ave. #500
Kansas City, MO 64112
800-756-2620